Mission: To provide our customers with safe drinking water, an adequate supply of water for our daily essential needs, and react in a timely, professional manner to all citizen requests.
Utilities Department

Billing
Jenny Begole: 830-779-4541 x 4

Public Works Director
Josh Delazerda 830-581-1000    

For after hours emergencies, please contact the On-call Employee at 830-581-8002 OR, if you unable to reach someone at the number listed above, please call the Wilson County Sheriff's Office at 830-393-2535

Payclix
For your convenience, we now accept Payclix. Click the button above to access your account and make a payment.

Important Documents:

NOTE: Effective June 2016, your water bill will be due on the 15th of every month.

Utility Bill Payment Options
There are a few different ways to remit payment for your utility bill. Check the list below and find the way that works the best for you. 

Online:
Online payment can be made at https://payclix.com/log_in.cfm (All payments made this way will NOT be charged a service fee)

In Person:

  • Office hours are Monday-Friday 8:00 AM to 5:00 PM
  • Payments can be made by cash, check, money order or credit card (PayClix)

After Hours:
Night drop box is located on the side of the building (Bluebonnet/FM 775 side). Please enclose utility stub with check. (Note: The city is NOT responsible for cash placed in the night drops with your utility stub. 

Other Options:

  • Auto pay using ACH Drafting (Authorization for Direct Debit Payment Form must be submitted w/ an attached voided check. Form can be found in supporting documents above.
  • Auto pay using PayClix (Visa, Mastercard, Discover and American Express) Please note: Recurring credit card payments are processed on the 14th of each month
  • Online bill pay through a bank or credit union, if offered at your financial institution

Consumer Confidence Report


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January 2023
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