Mission: To provide our customers with safe drinking water, an adequate supply of water for our daily essential needs, and react in a timely, professional manner to all citizen requests.
Utilities Department

Jenny Begole: 830-779-4541 x 4

Public Works Director
Josh Delazerda 830-251-9559 

For after hours emergencies, please contact the On-call Employee at 830-581-8002 OR, if you unable to reach someone at the number listed above, please call the Wilson County Sheriff's Office at 830-393-2535

For your convenience, we now accept Payclix. Click the button above to access your account and make a payment.

Important Documents:

NOTE: Effective June 2016, your water bill will be due on the 15th of every month.

Utility Bill Payment Options
There are a few different ways to remit payment for your utility bill. Check the list below and find the way that works the best for you. 

Online payment can be made at https://payclix.com/log_in.cfm (All payments made this way will NOT be charged a service fee)

In Person:

  • Office hours are Monday-Friday 8:00 AM to 5:00 PM
  • Payments can be made by cash, check, money order or credit card (PayClix)

After Hours:
Night drop box is located on the side of the building (Bluebonnet/FM 775 side). Please enclose utility stub with check. (Note: The city is NOT responsible for cash placed in the night drops with your utility stub. 

Other Options:

  • Auto pay using ACH Drafting (Authorization for Direct Debit Payment Form must be submitted w/ an attached voided check. Form can be found in supporting documents above.
  • Auto pay using PayClix (Visa, Mastercard, Discover and American Express) Please note: Recurring credit card payments are processed on the 14th of each month
  • Online bill pay through a bank or credit union, if offered at your financial institution

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June 2023
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