Welcome to the Utilities Department
Billing, Jenny Begole: 830-460-9290
Public Works Director, Josh Delazerda 830-581-1000
For after hours emergencies, please contact the
On-call Employee at 830-581-8002
OR, if you unable to reach someone at the number listed above please call
Wilson County Sheriff's Office at 830-393-2535
Mission: To provide our customers with safe drinking water, an adequate supply of water for our daily essential needs, and react in a timely, professional manner to all citizen requests.
For your convenience, we now accept Payclix. Click below to access your account and make a payment.
Supporting Documents:
Water Application & Welcome Packet
Disconnect Form
ACH Form
NOTE: Effective June 2016, your water bill will be due on the 15th of every month.
Utility Bill Payment Options
There are a few different ways to remit payment for your utility bill. Check the list below and find the way that works the best for you.
Online:
Online payment can be made at https://payclix.com/log_in.cfm (All payments made this way will NOT be charged a service fee)
In Person:
- Office hours are Monday-Friday 8:00 AM to 5:00 PM
- Payments can be made by cash, check, money order or credit card (PayClix)
After Hours:
* Night drop box is located on the side of the building (Bluebonnet/FM 775 side). Please enclose utility stub with check. (Note: The city is NOT responsible for cash placed in the night drops with your utility stub.
Other Option:
* Auto pay using ACH Drafting (Authorization for Direct Debit Payment Form must be submitted w/ an attached voided check. Form can be found in supporting documents above.
* Auto pay using PayClix (Visa, Mastercard, Discover and American Express) Please note: Recurring credit card payments are processed on the 14th of each month
*Online bill pay through a bank or credit union, if offered at your financial institution
Consumer Confidence Report