Mission: To provide our customers with safe drinking water, an adequate supply of water for our daily essential needs, and react in a timely, professional manner to all citizen requests.
Utilities Department

Billing
Jenny Begole: 830-779-4541 x 4

Public Works Director
Josh Delazerda 830-251-9559 

For after hours emergencies, please contact the On-call Employee at 830-581-8002 OR, if you unable to reach someone at the number listed above, please call the Wilson County Sheriff's Office at 830-393-2535

Payclix
For your convenience, we now accept Payclix. Click the button above to access your account and make a payment.

PSA - The City of La Vernia water customers are now in Stage 2 Water Restrictions.

 

 

  • Landscape watering with an irrigation system, sprinkler, or soaker hose is allowed only once a week from 5-10 a.m. and 9 p.m. to midnight on your designated watering day, as determined by your address.

 

  • Watering with a 5-gallon bucket is permitted any day, but only between 5-10 a.m. and 9 p.m.-midnight.

 

  • Watering with a hand-held hose is allowed any time on any day.

 

  • Watering with drip irrigation is permitted Monday/Friday, but only 5-10 a.m. and 9 p.m.-midnight.

 

  • Washing impervious cover such as parking lots, driveways, streets, or sidewalks is prohibited.

 

  • Residential car washing is allowed during drought once per week on Saturday or Sunday as long as there is no water waste.

Important Documents:

NOTE: Effective June 2016, your water bill will be due on the 15th of every month.

Utility Bill Payment Options
There are a few different ways to remit payment for your utility bill. Check the list below and find the way that works the best for you. 

Online:
Online payment can be made at https://payclix.com/log_in.cfm (All payments made this way will NOT be charged a service fee)

In Person:

  • Office hours are Monday-Friday 8:00 AM to 5:00 PM
  • Payments can be made by cash, check, money order or credit card (PayClix)

After Hours:
Night drop box is located on the side of the building (Bluebonnet/FM 775 side). Please enclose utility stub with check. (Note: The city is NOT responsible for cash placed in the night drops with your utility stub. 

Other Options:

  • Auto pay using ACH Drafting (Authorization for Direct Debit Payment Form must be submitted w/ an attached voided check. Form can be found in supporting documents above.
  • Auto pay using PayClix (Visa, Mastercard, Discover and American Express) Please note: Recurring credit card payments are processed on the 14th of each month
  • Online bill pay through a bank or credit union, if offered at your financial institution

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October 2024
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